# Add, turn off or delete a custom field

> Ask buyers for extra details, such as a company name, on a payment or event form. Turn a field off to hide it, or delete it.
>
> Source: https://docs.bcl.my/custom-fields/

A custom field asks buyers for one more detail on a payment or event form, such as a company name. The buyer fills it in under **Your Details**. You can turn a field off when you no longer need it, or delete it.

## Add a custom field

Add a field when you need one more detail from each buyer:

1. Go to **Payments** → **Forms** and open the form.
2. Click the **Custom Field Form** tab.
3. Click **Add Custom Field**.

   *(Screenshot: The Custom Field Form tab with the Grind size field and the Add Custom Field button highlighted)*

4. Fill in the **Label**, which buyers see, and choose the **Type**.

   | Type | Use it for |
   |---|---|
   | **Text Input** | A short answer, such as a company name |
   | **Text Area** | A longer answer, such as a message |
   | **Dropdown**, **Radio Buttons**, **Button Group** | One choice from a list of options |
   | **Checkbox** | One or more choices from a list of options |
   | **Date Picker** | A date |
   | **File Upload** | A file from the buyer |

5. Optional: add **Hint Text** under the field. Turn on **Required Field** if every buyer must answer.
6. Click **Update Form**.

## Turn off a custom field

Turn a field off to hide it from buyers. BCL keeps the field, so you can turn it on again later:

1. Open the form and click the **Custom Field Form** tab.
2. Click the field's row to open it.
3. Turn off **Enable Field**.

   *(Screenshot: An open custom field with the Enable Field switch highlighted)*

4. Click **Update Form**.

   *(Screenshot: The Update Form button at the top of the Edit Payment Form page)*

After you save, the field's row shows **(Disabled)** in red. An active field shows **(Enabled)** in green.

## Delete a custom field

Delete a field when you will not use it again:

1. Open the form and click the **Custom Field Form** tab.
2. On the field's row, click the red bin button and confirm.

   *(Screenshot: The field row with the red bin button highlighted)*

3. Click **Update Form**.

> **Caution**
> You cannot get a deleted field back. If you are not sure, turn off **Enable Field** instead.

## Tips

These habits keep your form short and your records clear:

- **Ask only what you need.** Each extra field makes the form longer, and some buyers stop before they pay.
- **Turn off a seasonal field. Do not delete it.** For example, turn off a coupon code field after a promotion. Turn it on again for the next promotion.

## Common issues

### How do I remove the Company Name and Coupon Code fields from my form?

Those are custom fields. Open the form and click the Custom Field Form tab. Click the field to open it, turn off Enable Field, then click Update Form. The field no longer shows on the form, and you can turn it on again later.

### What is the difference between turning a field off and deleting it?

Enable Field off hides the field from buyers but keeps it in your form, so you can turn it on again. The red bin button deletes the field from the form.

### How many custom fields can one form have?

Up to 20 custom fields per form. A Dropdown, Checkbox, Radio Buttons or Button Group field can have up to 20 options.