# Choose the right form type

> The kinds of forms BCL offers, the price settings for a payment form and the page styles you can give it.
>
> Source: https://docs.bcl.my/form-types/

BCL has a different form for each kind of sale: payment forms for products and fees, event forms for tickets, booking forms for appointments and lead forms for sign-ups. Choose the form that matches what your customer wants to do. Then choose its price setting and how it looks.

Before you create any form, connect an approved Bayarcash account to BCL. See [Connect Bayarcash](/connect-bayarcash/).

## Forms in BCL

Each kind of form has its own menu in the dashboard:

- **Payment forms** (**Payments** → **Forms**): sell products or services, collect fees and take donations. See [Create a payment form](/create-payment-form/).
- **Event forms** (**Events** → **Events**): sell tickets and register attendees. This needs the **Event Management** add-on.
- **Booking forms** (**Bookings** → **Forms**): let customers book a service, court or room in a time slot.
- **Lead forms** (**Lead Management** → **Lead Forms**): collect sign-ups with no payment. This needs the **Lead Forms** add-on.

## Price settings for a payment form

On a payment form, open the **Payment Details** tab and choose a **Price Setting**:

*(Screenshot: The Payment Details tab with the Price Setting field highlighted)*

- **Single Amount**: one fixed price, for example a registration fee. Type it in **Amount**.
- **Open Amount (User Input)**: the customer types how much to pay. Good for donations and pay-what-you-want.
- **Multiple Items**: a list of products, each with its own price and stock. You add them in **List of Items**, below the tabs. Use this to [sell digital products](/sell-digital-products/).
- **Items with Variations**: products with options such as size or colour, each option with its own price and stock. You add them in **Variation Items**, below the tabs.

*(Screenshot: The Variation Items section with the Item Name field and the Options table (Name, Amount (RM) and Stock) highlighted)*

Each price on a payment form can be up to RM 99,999: the **Amount** of a **Single Amount** form, and the **Amount (RM)** of every item and variation option. Until 24 August 2026 the limit was RM 9,999. A **Single Amount** form needs at least RM 1, while an item or option can be RM 0 to give it away free.

For a bigger amount, use **Open Amount (User Input)**, where BCL sets no upper limit, or send a [payment link](/payment-link/). Your customer's bank or payment channel can still have its own limit for one payment.

## Sell several designs in one form

With **Items with Variations**, every option your customer chooses goes into the order as its own line, with its own price and quantity. To sell more than one design in several sizes, make one variation item per design. Put the sizes in it as options.

To set it up on a payment form:

1. On the **Payment Details** tab, set **Price Setting** to **Items with Variations**.
2. In **Variation Items**, type the first design in **Item Name**, for example "Design A".
3. Under **Options**, add one row per size (S, M, L) with its **Amount (RM)** and **Stock**. Use **Add option (Max 15)** for more sizes.
4. Click **New variation (Max 6)** and do the same for the next design.
5. Leave **Required Selection** off, as it is by default.

Your customer taps a design, chooses a size, and sets the quantity with **+** and **-** under **Your Selection**. For the same design in a second size, they open that design again and choose the other size. It becomes a line of its own. If the customer taps a size that is already chosen, BCL takes it out.

*(Screenshot: The buyer page with Your Selection: M (Design A) quantity 2 at RM 98.00 and L (Design B) quantity 1 at RM 55.00)*

In this example, the customer buys two Design A shirts in M at RM 49 and one Design B shirt in L at RM 55. The total is RM 153.00 in one payment.

A form takes up to 6 variation items (designs) with up to 15 options (sizes) each. For more designs, use **Multiple Items** with one item per design and size, up to 50 items. You can also split the designs over several forms. To make customers buy from at least two designs, set **Minimum Variation Types** under **Minimum Requirements** to 2.

> **Caution**
> Do not make one "Design" item and one "Size" item. BCL does not combine them into one shirt. It charges each choice as its own line. On a sample form with a Size item and a Colour item at RM 45 each, M and Black came to RM 90.00.

The **Clothing / Apparel** template (**Payments** → **Forms** → **Templates**) already uses this setup. It has one variation item per colour (Black, White and Navy Blue) and 5 size options in each.

## Take a deposit

BCL has no deposit, part-payment or instalment setting. The customer pays every order in full in one payment. BCL has no balance to collect later. To take a deposit today:

1. Sell the deposit on its own: a **Single Amount** form, or an item such as "Booking deposit" in **Multiple Items**, priced at the deposit.
2. When the balance is due, send your customer a [payment link](/payment-link/) for the rest from **Quick Actions** → **Payment Link**. Put the first order number in **Remark Order**.

If the deposit amount differs for each customer, **Open Amount (User Input)** lets them type what they agreed with you. Check each payment, because BCL does not check the amount against anything.

## Type of Form

**Type of Form**, on the same tab, sets how the page looks and behaves:

*(Screenshot: The Type of Form buttons, with Custom HTML selected and the Open HTML Editor link)*

| Type of Form | What the customer sees | Where you set it up |
|---|---|---|
| **Payment** | The standard payment form | The form's tabs |
| **Donation** | A donation form with a **Target Amount**, a progress bar and a countdown to an end date | The **Donation** tab |
| **Sales Page** | One sales image above the form. See [Turn a form into a sales page](/sales-page/) | **Sales Image** |
| **Custom HTML** | Your own HTML design. See [Design your own form page with Custom HTML](/custom-html-page/) | **Open HTML Editor** |
| **Landing Pages** | A page built with blocks | **Edit Landing Page** |
| **Video Sales (Beta)** | A video-led sales page | The **Videos** tab |

**Open HTML Editor** and **Edit Landing Page** save the form before they open the editor.

To show only the page, with no payment form, turn on **Use as minisite** under **Form Configuration** → **Form Status**. Use it for a sales page whose button leads to a separate checkout form. See [Build a two-step funnel](/two-step-funnel/).

## Payment channels

Under **Payment Configuration**, choose the Bayarcash **Portal Key**. Then choose the channels to offer in **Payment Option**, such as FPX or DuitNow QR. The list depends on the channels that are turned on for that portal.

*(Screenshot: The Payment Option field under Payment Configuration)*

## Common issues

### How many variations can I set up for clothes with sizes and colours?

With Items with Variations you can add up to 6 variation items per form, each with up to 15 options. Every option has its own price and stock. BCL charges each option the customer chooses as its own line. Make one item per colour or design, with the sizes as its options. See Sell several designs in one form (#sell-several-designs-in-one-form).

### Is there a limit on how many items I can put in one payment form?

Yes. Multiple Items takes up to 50 items per form. When you reach 50, the Add Item button disappears. Split a bigger catalogue into several forms, one per category.

### Why do I not see all payment channels in Payment Option?

Payment Option only lists the channels turned on for the portal chosen in Portal Key. Turn on more channels for that portal in the Bayarcash Console. Then choose them in the form.

### Can my customer pay a deposit first and the balance later?

BCL has no deposit or part-payment setting. The customer pays each order in full in one payment. Sell the deposit as its own item or form, then send a payment link (/payment-link/) for the balance. See Take a deposit (#take-a-deposit).

### Is the item price still limited to RM9,999?

BCL raised the limit to RM 99,999 on 24 August 2026, for Amount and for the Amount (RM) of items and variation options. For a bigger amount, use Open Amount (User Input), which has no upper limit in BCL, or a payment link (/payment-link/).

### Can a customer buy more than one design (each with its own size) in one checkout?

Yes, with Items with Variations. Add one variation item per design, with the sizes as its options. The customer chooses a size under each design they want and sets the quantity under Your Selection. Then they pay for all of them in one payment. See Sell several designs in one form (#sell-several-designs-in-one-form).

### My item name is cut off. How long can it be?

An item name can have up to 50 characters. The item's Description under More also takes up to 50 characters, and a Highlight Label up to 20. Use a short name, and put longer details in the form's description.

### How many forms can I create?

There is no limit on the number of forms, on any account. The limit is storage for the files you upload, such as product photos and digital files. Go to Tools → Media Manager to see how much storage you have used.