# Find a transaction

> See every payment made through your BCL forms and payment links, and find one by status, search or filters.
>
> Source: https://docs.bcl.my/transactions/

The **Transactions** page lists every payment made through your forms, payment links and QR codes, newest first. The number next to **Transactions** in the sidebar is how many are still pending.

## Open your transactions

In the sidebar, click **Transactions**.

*(Screenshot: The BCL sidebar with Transactions highlighted and its pending count next to it)*

The cards at the top show your **Total Transactions**, **Successful Amount**, **Failed Amount** and your **Top Form**.

> **Note**
> BCL shows only the mode you are in. It shows test payments while **Test Mode** is on and real payments when it is off. In the **Amount** column, a test payment has a blue flask icon and a real payment has a green banknote icon.

## Filter by status

Click a tab above the table to see one status. Each tab shows how many transactions it has:

| Tab | Shows |
|---|---|
| **All Transaction** | Every payment |
| **Successful** | The customer paid |
| **Completed** | Successful payments you have marked as done |
| **Pending** | The payment is new or still in process |
| **Cancelled** | The customer cancelled the payment |
| **Failed** | The payment did not go through |

*(Screenshot: The Transactions page with its summary cards and status tabs, with the Successful tab highlighted)*

## Search and filter

To find one payment, type in **Search** at the top of the table. You can search by the customer's name, email or phone, the **Order No**, or your remarks.

*(Screenshot: The Search box above the transactions table, next to Filter and Columns)*

For more options, click **Filter**. The **Filter transactions** panel narrows the list as soon as you choose something, and **Reset** clears it. You can filter by:

- **Transaction Period** (a date range)
- **Payment Status**, **Transaction Type** and **Payment Method**
- **Form Type**, **Select Form** and **Select Item / Ticket**
- **Portal**, if you use more than one Bayarcash portal
- **Min (RM)** and **Max (RM)** for an amount range
- **Payment Transaction** (recurring or one-time), **Order Source** (affiliate or direct orders) and **Has Address**
- **Created By**, to see one team member's transactions

*(Screenshot: The Filter transactions panel with Transaction Period highlighted)*

You can also filter straight from a column header, for example **Status**, **Amount** or **Channel**. Click the icon next to the column name. See [Filter a table from its column headers](/column-filters/).

To show or hide columns such as **Remarks** or **Tracking No**, click **Columns**.

## Open a transaction

Each row ends with an actions menu. Use it to see the full record, check the items ordered, or get the receipt:

- **View Details** opens the full record. See [Check a transaction's details](/transaction-details/).
- **Order Details** lists the items, variations and delivery address.
- **View Receipt** and **Download Receipt** give you the customer's receipt. See [Download or share a receipt](/download-receipt/).
- **Download Invoice** gives you a PDF invoice with the latest payment status.

*(Screenshot: The actions menu open on a transaction row, showing View Details, Order Details, View Receipt, Download Receipt and more)*

To take the list out of BCL, see [Export your transactions](/export-transactions/).

## Common issues

### My test payments have disappeared from Transactions. Where are they?

Transactions shows only the mode your account is in. With Test Mode on you see test payments, and with it off you see real ones. The Testing Payment filter does not change this. A form whose Payment Mode is Test Mode makes test payments even when your account is live. Change the mode in Platform Setup → Payment to see the other set.

### What is the difference between Successful and Completed?

Successful means the payment went through. Completed is a successful transaction that you marked as done with Mark As Completed, for example after you delivered the order.

### A payment shows Failed. Why?

Open the transaction and read its Status Description, which often says why. See Check a transaction's details (/transaction-details/).