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Get Telegram alerts for transactions

Updated

Get Telegram alerts for transactions (0:19)

The BCL Telegram bot sends you an alert for every transaction in your account, with the customer, form, order number, items and a link to the receipt. Setting it up takes a minute.

You need your Merchant ID from BCL before you start.

  1. In BCL, go to Team → Team Profile.

    The Team menu in the BCL sidebar, with Team Profile highlighted

  2. On the Merchant Settings page, open the Merchant Information tab and click the Merchant ID to copy it.

    The Merchant Information tab with the Merchant ID highlighted

  3. In Telegram, open the BCL bot at t.me/bclmy_bot and tap START.

    The BCL - Payment Form bot in Telegram with the START button

  4. Send /set followed by a space and your Merchant ID, for example /set 1a2b3c4d-....

  5. The bot replies that your chat is now linked to your team.

From now on, you get a message each time a payment succeeds or fails.

The bot understands a few commands, which you send in the same chat:

  • /view shows which business the chat is linked to and whether alerts are on.
  • /toggle turns alerts off or back on. Confirm with the button in the reply.
  • /delete unlinks the chat from your account. Confirm with Delete in the reply.
  • /help lists all commands.

Common issues

Where do I find the ID the Telegram bot asks for?

Go to Team → Team Profile, open the Merchant Information tab and copy the Merchant ID. Send it to the bot as /set followed by the ID.

The bot says this chat is already linked to a different team. What now?

Each Telegram chat can follow one BCL account. Send /delete to unlink the old account, or use a different chat for this one.

How do I pause Telegram alerts without unlinking?

Send /toggle to the bot and confirm. Send it again to turn alerts back on.

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