Skip to content

Pay affiliate commission

Updated

Pay affiliate commission (0:22)

BCL tracks each affiliate’s commission, but it does not send money for you. You group approved commission into payouts, pay the affiliate by bank transfer or DuitNow, and then mark the payout as paid so both of you have a record.

Each sale through an affiliate link creates a referral under Affiliate → Referrals. A referral starts as Pending, becomes Approved when the payment succeeds, and Rejected if it fails or is cancelled. Only approved, unpaid referrals go into a payout.

The Referrals and Payout menus only appear once your affiliate programme is on. See Turn on your affiliate programme.

At the end of each period in your Payout Schedule, group approved referrals into payouts:

  1. Go to Affiliate → Referrals.

    The Affiliate menu in the BCL sidebar, with Referrals highlighted

  2. Click Generate Payouts.

    The Referral Record page with the Generate Payouts button highlighted

  3. Choose the Date Range of referrals to include, for example This Month.

  4. Optional: under Select Affiliates, pick specific affiliates. Leave it empty to include everyone.

  5. Check the Payout Preview, then click Submit.

    The Generate Payout Requests panel with the date range, a Payout Preview of three affiliates and the Submit button highlighted

BCL creates one payout request per affiliate, puts it straight under Awaiting Payment and notifies the affiliate.

Affiliates can also ask to be paid. They click Request Payout in their affiliate panel once their unpaid commission reaches your Minimum Payout Threshold. The request goes straight to Awaiting Payment on your Affiliate → Payout page, and the account owner is notified.

What your affiliate sees: Referral Record with the Request Payout button highlighted

The affiliate’s side is in Request your commission payout.

To create every payout yourself instead, turn on Disable Payout Requests under Payout Settings in Affiliate → Settings.

Payout Settings with Minimum Payout Threshold and Disable Payout Requests highlighted

Payouts waiting for your transfer are under the Awaiting Payment tab.

  1. Go to Affiliate → Payout and open Awaiting Payment.

    The Awaiting Payment tab highlighted, listing payouts with each affiliate’s Account Name & Bank and Account Details

  2. Use the Account Name & Bank, Account Details and DuitNow QR columns to pay each affiliate from your bank. Export All gives you a list for bulk transfers.

  3. Click Mark as Paid at the end of the row.

  4. Check the Payment Method (it starts as Bank Transfer), enter the Payment Reference, add Notes if you like, and click Submit.

    The Mark as Paid window with Payment Method and Payment Reference highlighted

The payout moves to the Paid tab and the affiliate is notified. Their referrals change to Paid too.

The Paid tab listing the paid payout

To mark several at once, tick them and choose Mark Selected as Paid.

Common issues

Does BCL pay my affiliates automatically?

No. BCL works out the commission, but you transfer the money yourself and then click Mark as Paid under Affiliate → Payout.

Why does a referral still show as pending?

Every referral starts as pending. It becomes approved when the customer's payment succeeds, and rejected if the payment fails or is cancelled. Only approved referrals can be paid out.

Can affiliates ask to be paid?

Yes. Affiliates can click Request Payout once their unpaid commission reaches your Minimum Payout Threshold. The request goes straight to Awaiting Payment. To stop that and create every payout yourself, turn on Disable Payout Requests in Affiliate → Settings.

Was this article helpful?

Cookie settings

We use Google Analytics to see which guides help and where readers get stuck. It is on by default; you can turn it off. Your choice is saved on this device.