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Use your own domain

Updated

Use your own domain (0:22)

Your customers can reach your BCL forms on your own domain, such as order.yourshop.com, instead of a bcl.my address. You point the domain to BCL in your DNS, then switch it on in BCL.

Before you start

Section titled “Before you start”

You need these before you set up a custom domain:

  • A BCL account connected to an approved Bayarcash account. See Connect your Bayarcash account.
  • The owner or admin role in BCL.
  • A domain you own, and access to its DNS settings at your domain provider or at Cloudflare.

Add the DNS record

Section titled “Add the DNS record”

At your DNS provider, add one record with these values:

  • Type: A
  • Name: the domain or subdomain you want to use, for example order for order.yourshop.com
  • IPv4 address: 210.79.174.16

On Cloudflare, go to DNS → Records, click Add record, enter the values above and turn off Proxy status so it shows DNS only. Then click Save.

Cloudflare Add record form with type A, name order, IPv4 address 210.79.174.16 and proxy status set to DNS only

Turn on your domain in BCL

Section titled “Turn on your domain in BCL”

After the DNS record is saved:

  1. Click your company name at the bottom of the sidebar and choose Team Profile. You can also go to Team → Team Profile in the sidebar.

    The Account Menu open above the account card, with Team Profile highlighted

  2. The Merchant Settings page opens on the General Settings tab. Under Custom Domain, turn on Use Custom Domain.

    The General Settings tab of Merchant Settings with the Use Custom Domain switch highlighted

  3. In Domain, enter your domain without https://, for example order.yourshop.com. A box on the left reminds you of the A record address.

    Use Custom Domain turned on, with the Domain field highlighted and the DNS reminder on the left

  4. Click Save Settings.

    The Custom Domain section with the Save Settings button highlighted

Once the DNS change has spread, your forms open on your domain. The Merchant Domain entry on the Merchant Information tab shows the address BCL is using.

Common issues

Can my domain open a form straight away, without /form/ in the address?

Yes. Set your homepage to open one form, and your domain goes straight to it. See Set up your homepage.

I set everything up but my domain does not open BCL yet. Why?

DNS changes take time to spread across the internet. Wait a while and try again. On Cloudflare, also check that Proxy status is off (DNS only).

Cloudflare Add record form with type A, name order, IPv4 address 210.79.174.16 and proxy status set to DNS onlySee it in the steps
Where can I buy a domain?

You can register one at Web Impian's domain store. Once it is active, add the DNS record in this guide to point it to BCL.

BCL says my domain is already in use. What does that mean?

Another BCL account has already saved that domain. Each domain can belong to one account only. Use a different subdomain, such as order.yourshop.com.

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