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Make your video page feel live

Updated

A Video Sales page can look like a live sales stream: a red LIVE badge on your name, hearts that float up the screen and a count of viewers. You set these in the Live Style and Profile sections of the form’s Videos tab. For the page itself, see Sell with a video page.

Open the form first: Payments → Forms, then Edit on your Video Sales form.

  1. Open the Videos tab and scroll to Live Style.

  2. Turn on LIVE badge to show a red LIVE badge next to your business name.

  3. Leave Floating hearts on to let hearts float up when buyers tap the video or the heart button.

  4. Choose a Viewer Counter. If you choose Custom number, type it in Viewer Number.

    The Viewer Counter list open, showing Custom number, Total form views, Watching now and Hidden

  5. Under Profile, type a Display Name and choose a Profile Picture. Both default to your business name and logo.

    The Profile section with Display Name highlighted

  6. Click Update Form.

The four counter choices:

Viewer Counter What it shows
Total form views Every visit this form has had, from your traffic stats. Refreshes every minute
Watching now People with the page open right now, counted from live connections. Updates every few seconds
Custom number The number you type in Viewer Number. It moves up and down a little while the page is open
Hidden No counter

The badge is on your picture at the top left. Your name and your total page views (all your forms) are under it. The counter is at the top right.

The top of the video page with the LIVE badge and the viewer counter highlighted

Hearts float up the right side every few seconds. When a buyer taps the heart button, three hearts float up together.

The video page with hearts floating above the heart button

To sell during a live session, open the page next to your stream:

  1. Set Viewer Counter to Watching now and turn on LIVE badge.
  2. Put the page link in your TikTok or Instagram bio, and send it to your WhatsApp buyers.
  3. During the session, tell viewers to tap the link and then Buy. The checkout opens over the video, so they can watch the video while they pay.
  4. When the session ends, turn off LIVE badge and click Update Form.

A few habits for when you sell live:

  • Use Watching now while you are live. It counts people who really have the page open. So buyers see a true number, and the number rises as your audience taps the link.
  • Stream inside the page with YouTube. Paste your YouTube live link as a YouTube video. So buyers watch the stream and pay on the same screen.
  • Use a square profile picture. BCL crops the picture to a circle, so a square image fits best.

Common issues

Why is my viewer counter missing?

The counter hides while its number is zero. Watching now shows when someone has the page open. Total form views shows when the form has visits. Hidden never shows it.

Can I stream my live session inside the page?

Yes, from YouTube or Facebook. Choose YouTube as the Video Source and paste your YouTube live link, or Facebook with a Facebook live link. A TikTok link must be a posted video, not a LIVE.

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