Send official WhatsApp templates with Wabot Pro

Wabot Pro is Wabot’s service for official WhatsApp Business numbers (WABA). Connect it to BCL, then add a Wabot Pro step to an automation. The step can send one of your approved WhatsApp templates, or add a number to a Wabot broadcast list or take it out.

Connect Wabot Pro

You need a Wabot account with an official (WABA) number. Then:

1. In Wabot, open REST API and copy Your Access Token.

2. In BCL, go to Platform Setup → Integrations. Click WhatsApp to show the WhatsApp cards, then click Connect on the Wabot Pro card.

   

3. Turn on Enable Wabot Pro integration.

4. Paste the token in Access Token and click Verify Connection.

5. Click Save Wabot Pro.

   

Add a Wabot Pro step to an automation

The quickest start is the WhatsApp Receipt via Wabot Pro template under Automations → Templates (see Start an automation from a template). To add the step yourself:

1. In your automation, click Add Node and pick Wabot Pro under WhatsApp.

2. Double-click the new step to open Wabot Pro Action Settings, and type an Action Name.

3. In Action Type, pick what the step does:

   Action Type	What it does
   Send WhatsApp template	Sends an approved template from your official number, filled with the order details.
   Add to broadcast list	Adds the number to a Wabot broadcast list.
   Remove from broadcast list	Takes the number out of a Wabot broadcast list.

4. For a template, keep the phone variable in Receiver Phone, pick the WhatsApp Number, then pick the Template. Fill each template variable with a BCL variable, such as {name}.

5. For a broadcast list, keep the phone variable in Contact Phone, set Contact Name and pick the Broadcast List.

6. To check a template, type your number in Phone Number and click Send. BCL sends it now, with sample data in the variables.

7. Click Save Wabot Pro, then Update Automation, and switch the automation on.

Common issues

What is the difference between Wabot and Wabot Pro in BCL?

Wabot Pro is for official WhatsApp Business (WABA) numbers and sends approved templates. A WhatsApp Web number uses the Send Wabot step instead, which sends a free-text message (see Send a WhatsApp after payment).

Where do I find my Wabot access token?

In Wabot, open REST API and copy Your Access Token. Paste it in Access Token on the Wabot Pro card under Platform Setup → Integrations, then click Verify Connection.

See it in the steps

Which broadcast lists can the step use?

The lists in your Wabot account under Audience Hub → Broadcast Lists. Click the reload icon in the step to load new lists.

Related articles

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• Start an automation from a template