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Show a countdown timer

Updated

Show a countdown before a form opens (0:18)

BCL has a countdown timer in four places: before a payment form opens, on a donation campaign, on an event page and as a block on a landing page. Each one counts down to a date you set, in Malaysia time. Pick the one that matches what you are selling.

Use this to launch a sale at a set time. Until then, buyers see Opening Soon, the opening date and a countdown instead of the form. To set it:

  1. Go to Payments → Forms and click Edit on the form.

  2. Open the Form Configuration tab. Under Schedule, pick the date and time in Available From.

    The Schedule section with the Available From field highlighted

  3. Click Update Form.

Until then, the buyer sees the opening date and time and a countdown in days, hours, minutes and seconds:

The Opening Soon page with the opening date and a countdown of days, hours, minutes and seconds

The form opens by itself at that time. To close it on a date too, set Available Until: see Close or unpublish a form.

A donation form can count down to the end of the campaign. To turn it on:

  1. Edit the form. On the Payment Details tab, Type of Form must be Donation.

  2. Open the Donation tab. Under Campaign Timer, pick the End Date and turn on Show countdown on form.

  3. Optional: turn on Close form when expired so the form stops taking donations at the end date.

    The Campaign Timer section with Show countdown on form highlighted

  4. Click Update Form.

An event form shows Event Starts In with a countdown to the event’s start, without any setup:

The Event Starts In countdown on an event page, with days, hours, minutes and seconds

To count down to something else, such as the end of early-bird sales:

  1. Go to Events → Events, click Edit on the event and open the Event Configuration tab.

  2. Under Countdown Timer, turn on Customize Countdown.

  3. Enter a Timer Title, such as Registration Closes In, and pick the Countdown End Date & Time.

    The Countdown Timer section with Customize Countdown on, and the Timer Title and Countdown End Date & Time fields highlighted

  4. Click Update Event.

With a custom countdown, registration closes when it reaches zero, unless Allow Late Registration is on. To hide the countdown, turn on Disable Countdown Timer under Event Status.

A landing page can have a Timer block anywhere on the page. It counts down to A set date, in Malaysia time, or gives Each visitor their own countdown. To add one:

  1. Edit the form and click Edit Landing Page at the top of the form.

  2. On the Blocks tab, click Timer. The block appears on the page and its settings open on the right.

  3. Under Counts Down To, choose A set date and pick the date and time, or Each visitor and set Lasts and Unit.

  4. Under When It Ends, choose Show 00, Show text for a message, or Redirect to send visitors to another page.

    The Timer block settings with Counts Down To set to Each visitor

  5. Click Save.

The timer does not open or close the form. For all the builder’s blocks, see Build a landing page with blocks.

  • Match the countdown to a real deadline. If the timer says an offer ends, also set Available Until or Close form when expired so the form really closes then.
  • Enter every date in Malaysia time. The countdowns use Malaysia time (MYT), even for buyers in another country.

Common issues

Can I put a countdown timer on my form?

Yes, in four places: Available From on a payment form shows an Opening Soon countdown until it opens, a donation form's Campaign Timer counts down to its end date, an event counts down to its start, and a landing page can have a Timer block.

Can the event countdown show when registration closes instead of when the event starts?

Yes. On the Event Configuration tab, turn on Customize Countdown, then set Timer Title (for example Registration Closes In) and Countdown End Date & Time. Registration closes when that countdown ends, unless Allow Late Registration is on.

Does the countdown close my payment form when it reaches zero?

Only some do. The Opening Soon countdown opens the form, a donation form closes at the end only with Close form when expired, and a landing page Timer block does not close the form. To close a payment form on a date, set Available Until.

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