Add your company details

Watch the steps

1. 1Team
2. 2Company Profile
3. 3Sync Console
4. 4Organization Name
5. 5Email
6. 6ID Type
7. 7Save Changes

Add your company details (0:24)

Your company profile holds the name, logo, registration number, contact details and address that BCL prints on receipts, invoices and LHDN e-invoices. This is step 3 of 4 to your first sale.

Open your company profile

Only the account owner and admins can edit the company profile. To open it:

1. In the sidebar, go to Team → Company Profile.

   

You can also reach it from the account menu at the bottom of the sidebar, or from Settings in the bottom bar on your phone.

Copy your details from Bayarcash

If you have connected your Bayarcash account, you can copy the details you gave Bayarcash instead of typing them:

1. Click Sync Console at the top of the page.

   

2. Check the details in the Console Data Preview.

3. Click Proceed with Sync. BCL saves the copied details straight away.

Fill in or correct your details

Complete anything that is missing or out of date:

1. Add your logo under Company Information. See Use your own logo on receipts and emails.

2. Fill in Organization Name and Registration Number (Full SSM No.). BCL saves both in capital letters.

   

3. Fill in the Email and Mobile Number your customers can contact you on.

4. Under Identification, choose your ID Type and enter the number. BCL tries to fetch your Tax Identification Number (TIN) from LHDN for you. You can also click the search icon next to the TIN field to fetch it again.

   

5. Under Business Classification, choose your MSIC Code, and enter your SST Number or NA if you are not registered for SST. BCL fills in the Business Activity Description from the MSIC code.

6. Fill in your address under Address Details, and your social media links under Social Media if you want them shown.

7. Click Save Changes at the top of the page.

   

Note

If you send LHDN e-invoices, the E-Invoice Compliance box at the top lists any details that are still missing. See MyInvois intermediary.

Use your own logo on receipts and emails

Until you add a logo, your receipts and emails show the BCL logo. To use yours:

1. Go to Team → Company Profile.

2. Under Company Information, click Select Media in Company Logo, then pick or upload your logo. A PNG with a transparent background, up to 150 x 120 pixels, works best.

   

3. Click Save Changes at the top of the page.

Once saved, your logo appears in these places:

• Your PDF receipts and invoices.
• The top of the emails BCL sends your customers, such as payment receipts, booking confirmations, event tickets and content access emails.
• The browser tab icon of your forms, your homepage and the Live Dashboard of your payment and event forms.
• Your customer portal: the sign-in page, the menu and each order.
• Your protected content sign-in page and your pay-per-view live player.

Change the contact on the Need Help? button

Your customers can contact you from a Need Help? button. It always shows on the receipt page after payment, and on a form when you turn it on. The window shows your Organization Name as the Provider, your Registration Number (Full SSM No.), your Email and your Mobile Number as a WhatsApp link.

The details come from your company profile, so there is one number for all your forms. To change it:

1. Go to Team → Company Profile.
2. Change Mobile Number (and Email if needed). Use a number that has WhatsApp.
3. Click Save Changes at the top of the page.

To show the button on a payment form too, open the form, go to the Miscellaneous Settings tab and turn on Show Contact Button under Float Buttons, then click Update Form. Event and booking forms have the same switch.

Note

The Bayarcash payment page, where your customer picks their bank, is not part of BCL. Its business details come from your Bayarcash account. See Change the business details your customers see when they pay.

Next step: Create your first payment form.

Common issues

How do I change the BCL logo on my receipts and emails?

Add your logo in Company Logo on Team → Company Profile and click Save Changes. BCL then puts it on your PDF receipts and invoices and at the top of the emails it sends your customers.

See it in the steps

How do I replace the BCL logo in the browser tab with my own?

Use the same Company Logo. Once it is saved, it is the browser tab icon on your forms, your BCL homepage and the Live Dashboard of your payment and event forms.

See it in the steps

Can my staff change the company details?

No. Only the account owner and admins can open and edit Company Profile.

What do I put in SST Number if I am not registered for SST?

Enter NA.

How do I change the WhatsApp number on the Need Help button?

The Need Help? window shows the Mobile Number and Email from Team → Company Profile. Change them there and click Save Changes. There is no separate number per form.

Related articles

• Connect your Bayarcash account
• Add Bayarcash as your MyInvois intermediary
• Create your first payment form
• Use your own domain