Change the business details your customers see when they pay

When a customer pays you, they see two pages: your BCL form, then the Bayarcash payment page where they choose their bank and pay. Each page takes your business details from a different place, so you change them in different places.

Page	Where its business details come from	Where you change them
Your BCL form	Your BCL company profile	BCL: Team → Company Profile
The Bayarcash payment page	Your Bayarcash account	Bayarcash, not BCL

Details on your BCL form

The bottom of every form shows your company name and registration number, and a Contact Us link:

Contact Us opens your organisation name, email, phone and address:

All of these, and the logo in the browser tab, come from your company profile. To change them, update Organization Name, Registration Number (Full SSM No.), Email, Mobile Number, the address or Company Logo, then click Save Changes. See Add your company details.

Details on the Bayarcash payment page

For online payments, Complete Payment takes your customer to Bayarcash’s secure payment page, where they choose their bank. Bayarcash runs this page. BCL sends it only the amount, the order number, your customer’s name, email and phone, and your portal key. It does not send your business name, logo or contact details.

The page has two parts on the left:

Section	What it shows	Where it comes from
Merchant Details	Merchant, Registration, Email and Contact Number of the business	Your Bayarcash account
Transaction Details	ID Number (your BCL order number), Amount, Customer, Email and Mobile Number	The order your customer just placed on your BCL form

The page shows no business logo, only the logo of the payment method, such as FPX.

Note

In Test Mode the page is the Bayarcash sandbox, so Merchant Details show Bayarcash’s own sandbox details instead of yours, as in the picture. With live payments, they show the details of your Bayarcash account.

So the business details on that page are the ones in your Bayarcash account. To change them:

1. Log in to the Bayarcash Console and check the business details you gave Bayarcash.
2. If they need changing, contact Bayarcash support at support@bayarcash.com.

Nothing you change in BCL updates this page.

Sync Console on Company Profile works the other way round: it copies the details from your Bayarcash account into BCL, so both match. It never changes anything in Bayarcash. See Copy your details from Bayarcash.

Tips

Keep both pages consistent so customers trust what they see:

• Use the same business name in BCL and Bayarcash. Customers who see one name on the form and another on the payment page may think it is a scam and stop paying.
• Fix Bayarcash first, then sync. After Bayarcash updates your details, click Sync Console in BCL and Proceed with Sync, so your receipts match too.

Common issues

How do I change the business name, logo or contact shown on the Bayarcash checkout page?

The Bayarcash payment page shows the details of your Bayarcash account, not your BCL settings. Log in to the Bayarcash Console to check them, and contact Bayarcash support if they need changing.

I changed my Company Profile but the Bayarcash page still shows the old name. Why?

BCL does not send your business name or logo to Bayarcash. Your Company Profile changes your BCL form, receipts and emails only. Change the Bayarcash page in Bayarcash.

Does Sync Console send my BCL details to Bayarcash?

No. Sync Console on Company Profile only copies your details from Bayarcash into BCL. Nothing goes the other way.

Related articles

• Add your company details
• Connect your Bayarcash account
• Choose a Bayarcash portal key
• Use your own domain