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Protected Content ideas and recipes

Updated

Protected Content fits any product that is watched, read, downloaded or joined online. Each idea below is a recipe: the Content Type to choose, the access settings, and what you sell to give access to it. Three of them use our sample shop, Kopi Kampung, so you can see the result.

Choose the row closest to what you sell:

Use case Content Type Access settings Sold as Sample
Online course or members-only videos Video (YouTube, Vimeo or embed code) Duration-based Access, e.g. 365 days, and Maximum Devices 2 A payment form item Kopi Kampung Barista Masterclass
eBook or PDF download File Immediate Access and Maximum Downloads, e.g. 5 A payment form item -
Event recording for ticket holders Video Duration-based Access, e.g. 30 days Event tickets, plus Grant Buyer Access for people who already bought Kopi Kampung Coffee Festival 2026 Recording
Pay-per-view football or live match Video, YouTube (Stream Player), Football (Dark) theme Scheduled Access around match day and Maximum Devices 1 A payment form item or an event ticket Kopi Kampung Live Cupping Session
Donor-only thank-you content Text with {name} Immediate Access A donation item with Enable Open Amount -
Templates and design assets File (ZIP, PDF or images, up to 10 files) Immediate Access and Maximum Downloads One item per pack -
Private group invite (Telegram, WhatsApp) Redirect URL Immediate Access and Maximum Devices 1 A membership item Kopi Kampung Brew Club Telegram

The step-by-step guides are Create protected content and Give buyers access.

Kopi Kampung sells a barista video course as one item on a payment form:

  1. Create protected content Kopi Kampung Barista Masterclass: Content Type Video, Video Type YouTube, and the lesson link in YouTube URL. See Protect a video.

  2. Set Access Type to Duration-based Access, Access Duration (Days) to 365 and Maximum Devices to 2. Turn on Show on Receipt.

  3. On the payment form Kopi Kampung Digital Shop, click More on the item Barista Masterclass (video course). Choose the content in Protected Content.

    The Kopi Kampung Digital Shop payment form on a phone, with the masterclass, the live cupping pass and the Brew Club membership

Each buyer gets a year of access on up to two devices at a time, counted from the day they pay.

Kopi Kampung sells the live cupping session as a pass and streams it from YouTube:

  1. Create Kopi Kampung Live Cupping Session with Video Type YouTube (Stream Player) and Stream Page Theme Broadcast (Dark). For a match, choose Football (Dark). See Stream page themes.
  2. Add an Ad/Break Video for half time or technical breaks. See Control a live stream.
  3. Set Access Type to Scheduled Access, from the day of the stream to the end of the replay window.
  4. Set Maximum Devices to 1, so one pass is one screen.
  5. Link it to the item Live Cupping Session pass.

Sample 3: recordings for past ticket holders

Section titled “Sample 3: recordings for past ticket holders”

After the Kopi Kampung Coffee Festival 2026, the organiser shares the main-stage recording with everyone who bought a ticket:

  1. Create Kopi Kampung Coffee Festival 2026 Recording as a Video with Duration-based Access of 30 days.
  2. In the event, click Edit on each ticket type (Early Bird, Normal, VIP). Choose the recording in Protected Content.
  3. On the content’s Customer Access page, click Actions → Grant Buyer Access. Everyone who already paid for a ticket gets access, and future buyers get it automatically.

The Kopi Kampung Brew Club membership works the same way, with two pieces of content on one item: a Text welcome note with a member code, and a Redirect URL to the private group.

The Protected Content list with the Kopi Kampung samples and their type and access badges

A few things make these recipes work better:

  • Put the course and its worksheets on one item. An item can give access to several pieces of content. The receipt lists each one as its own button.
  • Use Duration-based Access for anything you update. Scheduled Access ends on the same date for everyone. Duration-based access gives each buyer the same number of days from their own purchase.
  • Keep Maximum Devices low for live streams. With one device for each pass, a buyer cannot watch one ticket on many screens at once.
  • A file sent by email is simpler, but it is not protected. If you accept that people share the file, a plain download link needs no add-on.

Common issues

I want to sell video classes and some PDF files, and I do not want people to share the link. How?

Create one protected content for the videos and one for the files, then link both to the item you sell. Each buyer gets their own link that opens only with a one-time code sent to them.

I set up protected content recently. How do people who bought earlier get access?

Open the content, go to Customer Access, click Actions and choose Grant Buyer Access. BCL gives access to every paid buyer of the linked items or tickets and skips anyone who already has it.

The Actions menu on the Customer Access page with Grant Buyer Access highlighted
Can I give different content to different ticket types?

Yes. Protected content is linked per item and per ticket type, so a VIP ticket can give access to more content than a Normal ticket.

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