Create an event form

Updated 7 October 2026

Create an event form (0:26)

An event form is the page where customers buy tickets for your event. It holds the event’s name, date, venue and payment details, and its ticket types. You need the Event Management add-on: subscribe from Add-ons → Available Add-ons.

Before you start

Decide what kind of tickets you sell, because it sets the Event Type:

Standard Ticket: no fixed seats, first come, first served. For seminars, workshops, fun runs and free-standing concerts.
Reserved Seating: each buyer chooses a seat on a seat plan. For dinners, theatre and seated concerts. See Set up reserved seating.

Create the event

Fill in the event’s details, then save it:

In the sidebar, go to Events → Events.
Click Create Form.
Under Start your form, click Start from scratch. To use one of the ten event templates instead, click Use template on it. Check What this creates, then click Create form.
On the Event Information tab, type the Event Name. BCL fills in the Event URL Slug for you. The event page opens at https://<your-subdomain>.bcl.my/event/<slug>. Choose the Event Type and write a Description.
Open the Event Details tab. Set Event Start and Event End. Choose the Venue Type (Physical Location, Online Event or Hybrid (Physical + Online)). Then type the Venue Address or the Online Event Link.
Under Payment Configuration, choose at least one Payment Option and a Classification Code for e-invoices. Change Portal Key and Payment Mode only if this event must use a different Bayarcash portal or mode. You can also add an Organizer Email and Organizer Phone.
Under Event Tickets, type a name and price for your first ticket type. See Add ticket types to an event.
Click Add Event.

Open your event page

Your event shows on the Event Forms list. Click View Form in its row to see the page that your customers see. Copy the link to share it.

The Event Forms list with View Form highlighted on the Kopi Kampung Coffee Festival 2026 row

After payment, each buyer gets an email with their ticket as a PDF, with a QR code for check-in.

Keep selling after the event starts

Registration closes when the event starts. If people buy at the door or join late, turn on late registration:

On the Event Forms list, click Edit in your event’s row and open the Event Configuration tab.
Under Event Status, turn on Allow Late Registration.
Click Update Event.

Tips

A few settings prevent problems on the event day:

Add images before you share the link. On the Images & HTML Content tab, set a Featured Image for listings. Set a Sales Page Image as the banner on the event page.
Keep late buyers in mind. Registration closes when the event starts. Turn on Allow Late Registration on the Event Configuration tab if people buy at the door.
Collect the details you need. On Event Configuration, choose what to ask each attendee in Attendee Details (If Required). You can also turn on Require MyKad / IC Number (Malaysian Only).

Common issues

Why does my event form close on the day the event starts?

Registration closes when the event starts. To sell tickets after that, edit the event, open the Event Configuration tab and turn on Allow Late Registration. Then click Update Event.

The Event Configuration tab of the Edit Event page, with the Allow Late Registration toggle highlighted

See it in the steps

How many ticket types can I sell in one event?

Up to 20. An event form has one start date and one end date. For an event with several sessions on different days, one event form for each session is usually clearer.

Do I have to start from a blank form?

No. Click Templates on the Event Forms page and choose the closest example, such as a workshop, gala dinner or charity run. See Start an event from a template.

The Event Forms page with the Templates button highlighted next to Import JSON

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